Where do i find my Sendle ID and API key

The following link provides instructions on how to locate your Sendle ID and API key inside your Sendle account area on the Sendle website: https://support.sendle.com/hc/en-us/articles/210798518-Sendle-API Once you have these 2 credentials they can be saved into the app / plugin and your account is connected to your store for quoting or booking purposes.

Quoting shipping costs in Shopify – Settings

The following outlines the process for setting up shipping quotes in shopify stores. This is completed in the Shopify store settings not the app itself. Here you will select the Sendle Booking app as 3rd party carrier rates. Go to: Shopify Settings > Shipping and Delivery > General shipping rates Select “Manage” Select the zone you wish to apply shipping rates to, for example National,…

What is the difference between Sendle and Shopify Shipping

In Shopify there are 2 ways to quote and ship with Sendle. Use your own Sendle account which can be connected to Shopify via the Sendle Shipping Joovii App Purchase labels from Shopify, who resells Sendle as Shopify Shipping What does it look like when you book with Sendle via Joovii’s App The Joovii app has its own order list with all shopify orders which…

Why would you use your own Sendle account instead of Shopify Shipping?

There are several reasons why hundreds of Shopify merchants use their own Sendle account instead of Shopify Shipping. See why: Only way to accurately quote shipping prices – When you use your own Sendle account, quotes can be generated using exact weight and volume from dimensions. Shopify does not store dimensions but the Sendle app by Joovii does, therefore both weight and volume can be…

Product Import Issue

Product Dimensions are required if you are calculating shipping by volume. Merchant has to export the product from Sendle App and then change the dimension in the CSV then save it and then import it again from Sendle App. Click on “Export Products” button to export your Products as CSV, like this screenshot When update your CSV file keep in mind it should be the…

Manage Product Dimension

In Sendle App there is a functionality to edit product dimensions, any one can edit dimension of each product by clicking on the “Update Dimension”. Or merchant can download all products as CSV and update the dimension in that CSV and upload it again by import CSV option. To Download All Products as CSV simply click on “Export products” button. Screenshot below Now update the…

Sendle Satchel Options

The Sendle Unlimited Satchel product allows merchants to send a shipment of unlimited weight in an official Sendle satchel. The Shopify Sendle app supports this feature in both Automatic Booking and manual booking modes. Automatic Booking In Automatic booking the following can be set from the Settings page. Which allows booking and quoting to override the normal weight and dimension calculations and apply the Sendle…

Store Pickup and Customer Delivery instructions

Store Pickup instructions is a short message used as pickup instructions for courier. This text will be sent with order post object to sendle api. It must be under 200 chars in length, but is recommended to be under 40 chars due to label-size limitations. Customer Delivery Instructions is a short message used as delivery instructions for courier. It must be under 200 chars, but…

What is “Pickup Option” in shopify sendle app

In the Order Synchronization section of the app settings page you can see a select option with 2 options for “Pickup Option” like the following screenshot. If you choose “Pickup From Store” then the parcel will be picked up (when available) from your store. Or if you choose “Drop Off” then you have to drop it off at the nearest drop off location in Australia or United States. In…