For any store owner unable to see Sendle quotes in the cart please check the following items.
1. Sendle ID and API key are correct - You must request these from Sendle in order to have a working integration between woo com and sendle
2. Products have weights recorded - Weights are mandatory for Sendle to quote a package. Dimensions are optional but recommended for more accurate pricing.
3. Shipping zones are including the sendle shipping method. If you have defined shipping zones, ensure that the sendle shipping method is included in the zone for your destination.
If all above have been checked, please share your WP admin login via chat / help ticket and we can check the config of your plugin.
In order to have a shipping method on cart page need to calculate shipping. If there seems an inconsistency in city, postcode, etc the sendle shipping will not be available. It will end up with inconsistent error as below :
When the details are corrected the sendle shipping cost will be available again.
The Sendle shipping settings can be found here :
Go to Dashboard >> WooCommerce >> Settings >> Shipping ->Sendle.
Here you need to select the mode Live/Sandbox, Title, Sendle ID, API Key, Pickup Suburb & Postcode, Plan name Easy/Premium/Pro and License key.
Mode : There are two mode Live/Sandbox.
Any orders created on the sandbox server will be created in the test mode, they will not result in actual consignments that can be used to send a parcel. Using a valid credit card in Sandbox will not work, so please review Stripe’s test credit card numbers.
Title : A title to display as shipping method.
Sendle ID & API Key : This can be obtained from here.
Pickup Suburb : Suburb must be real and match pickup postcode.
Pickup Postcode : Four-digit post code for the pickup address.
Plan Name : Without authenticating, the API will give quotes for all publicly available plans by default. If plan_name is specified, the API will respond with a quote for just the given plan. Current available plans are Easy, Premium, and Pro. For authenticated requests, the API always returns the quote for the account’s current plan and ignores plan_name.
License key : This can be obtained from the order email for the plugin purchase.