Product Dimensions are required if you are calculating shipping by volume. Merchant has to export the product from Sendle App and then change the dimension in the CSV then save it and then import it again from Sendle App. Click on “Export Products” button to export your Products as CSV, like this screenshot When update your CSV file keep in mind it should be the…
How to Use product Dimension
Manage Product Dimension In Sendle App there is a functionality to edit product dimensions, any one can edit dimension of each product by clicking on the “Update Dimension”. Or merchant can download all products as CSV and update the dimension in that CSV and upload it again by import CSV option. To Download All Products as CSV simply click on “Export products” button. Screenshot below…
Sendle Satchel Options
The Sendle Unlimited Satchel product allows merchants to send a shipment of unlimited weight in an official Sendle satchel. The Shopify Sendle app supports this feature in both Automatic Booking and manual booking modes. Automatic Booking In Automatic booking the following can be set from the Settings page. Which allows booking and quoting to override the normal weight and dimension calculations and apply the Sendle…
Store Pickup and Customer Delivery instructions
Store Pickup instructions is a short message used as pickup instructions for courier. This text will be sent with order post object to sendle api. It must be under 200 chars in length, but is recommended to be under 40 chars due to label-size limitations. Customer Delivery Instructions is a short message used as delivery instructions for courier. It must be under 200 chars, but…
What is “Pickup Option” in shopify sendle app
In the Order Synchronization section of the app settings page you can see a select option with 2 options for “Pickup Option” like the following screenshot. If you choose “Pickup From Store” then the parcel will be picked up (when available) from your store. Or if you choose “Drop Off” then you have to drop it off at the nearest drop off location in Australia or United States. In…
What is “Pickup days delay” in shopify sendle app
Admin can set a pickup days delay. The sendle shipment will be booked for pickup after that pickup days delay. Actually the shipment will be booked immediately but the pickup date of the parcel will be after that delay days.
What is notify customers in shopify sendle app
Admin can enable/disable notify customers when a fulfilment is booked. If “notify customers” is enabled then the customer will be notified with tracking no and link and also the link will be added to admin fulfilment tracking number.
How to print label in shopify sendle app
There is an option in admin to enable/disable “Print sendle labels”. If “Print sendle labels” is enabled then a link will be added in the admin panel order timeline. You can also see an option to specify the print size of the label. There are 2 options for size one is normal and another is cropped. You have to copy and then paste the link…
How to Cancel sendle shipment in sendle app
Admin can enable/disable the “cancel synchronization process”.If “Cancel sendle shipment” is enabled then the sendle shipment will be automatically cancelled on store order/fulfilment cancellation.
Calculates shipping for multiple over Sendle’s max weight limit (Multiple packages) in shopify sendle app
Support weight over 25kg for AU and 70 pounds for US: This app breaks the cart items into multiple packages when it is over 25kg for AU and 70 pounds for US. And gets rates from sendle for individual packages and adds it and then returns the total as shipping cost in the checkout process . But in this case it will not book the…