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- Log into Shopify:
- Access your Shopify admin panel.
- Open the Sendle App:
- Go to Apps and select Sendle from your list of installed apps.
- Find the Order You Want to Cancel:
- Navigate to the Orders or Shipments section within the Sendle app. This will display a list of all the shipments you have processed.
- Locate the specific order or shipment you wish to cancel.
- Cancel the Shipment:
- Once you’ve selected the order, look for the option to Cancel Shipment or Cancel Booking. This may be a button or link on the order detail page.
- Click on the cancellation option and follow any prompts to confirm the cancellation.
- Confirm the Cancellation:
- After confirming, the shipment status should update to Cancelled. You may receive a confirmation email from Sendle confirming that the cancellation was successful.
