How to troubleshoot if checkout rate is not working in woocom plugin

  1. A valid sendle/aramex account is added 2. Joovii shipping is added to the proper shipping zone 3. Product weight is added 4. A valid customer address is added in the checkout 5. Check the following server settings to prevent curl execution time out max_execution_time = 60 max_input_time = 300 memory_limit = 256M post_max_size = 128M upload_max_size = 128M

How to Manually connect My Post Business

To find your My Post business token and connect to the Joovii app follow these instructions: Login to your My Post Business Account In your account area on top right select “Business details” 3. Then in the left menu select Platform Partners 4. Scroll down the list and find Joovii Ecommerce, then select Connect 5. Copy the token 6. Paste into the field for API…

How to use the Shopify App

How to use the Shopify App How to use the Shopify App in your store This app provides the ultimate connectivity between shopify and Sendle. By integrating Sendle with your shopify store, you get instant shipping quotes, order confirmation, booking shipment download shipping labels and easy tracking updates. To use this app you need to sign up for an account with Sendle. From there you…

Carrier Calculated Shipping

Carrier Calculated shipping or also known as Carrier Services API is a feature required to allow merchants to quote shipping costs from 3rd party shipping carriers, eg. Sendle, Aus Post, etc. Carrier Calculated Shipping must be enabled for your store to access and display shipping rates. To be eligible, your Shopify plan must meet both of the following requirements:1. It is on the Shopify plan or…

Where do i find my Sendle ID and API key

The following link provides instructions on how to locate your Sendle ID and API key inside your Sendle account area on the Sendle website: https://support.sendle.com/hc/en-us/articles/210798518-Sendle-API Once you have these 2 credentials they can be saved into the app / plugin and your account is connected to your store for quoting or booking purposes.

Quoting shipping costs in Shopify – Settings

The following outlines the process for setting up shipping quotes in shopify stores. This is completed in the Shopify store settings not the app itself. Here you will select the Sendle Booking app as 3rd party carrier rates. Go to: Shopify Settings > Shipping and Delivery > General shipping rates Select “Manage” Select the zone you wish to apply shipping rates to, for example National,…

What is the difference between Sendle and Shopify Shipping

In Shopify there are 2 ways to quote and ship with Sendle. Use your own Sendle account which can be connected to Shopify via the Sendle Shipping Joovii App Purchase labels from Shopify, who resells Sendle as Shopify Shipping What does it look like when you book with Sendle via Joovii’s App The Joovii app has its own order list with all shopify orders which…

Why would you use your own Sendle account instead of Shopify Shipping?

There are several reasons why hundreds of Shopify merchants use their own Sendle account instead of Shopify Shipping. See why: Only way to accurately quote shipping prices – When you use your own Sendle account, quotes can be generated using exact weight and volume from dimensions. Shopify does not store dimensions but the Sendle app by Joovii does, therefore both weight and volume can be…