For Aramex to send from different locations, these are handled by sub accounts. You would need to have sub accounts already created for the different dispatch locations. Once you have the sub accounts active you can add these addresses to the App and edit the address on orders as needed. If so you can add these to the app and select which is to…
Wrong Street Address on labels in Aramax for sender.
The address comes from your Aramex account. You can’t ship from an alternate location like Sendle or CP or Auspost, your pickup is locked to your Aramex account address. The only option therefore, is to change your address with Aramex (not just in the Aramex portal) but your whole account’s official address.
Can I do a return in the Aramax App?
We don’t specifically support returns it in the app. You would need to sort the return out in your carrier account. To arrange a return through Aramex, you’ll need to initiate the return process on the Aramex website, using the original tracking number (label number) and recipient’s postcode. Once the return label is generated, you can either arrange a pickup or drop off the package…
How to cancel an Aramax order if booked incorrectly
If you have booked an Aramax pickup and have created it incorrectly you need to follow the below steps to cancel it. Log into your Aramax account and select consignments>>>view recent Find the consignment and press delete. (This only has delete if it has not been picked up) Go to your shopify admin , find the order and change the status to unfulfilled. Go into…
How do you show live shipping rates in My checkout
Carrier Calculated Shipping must be enabled for your store to access and display Sendle shipping rates. To be eligible, your Shopify plan must meet the following requirements: 1. It is on the Shopify plan or higher. 2. Your Shopify plan is changed to paid annually. If your store has one of the above options please contact Shopify support and they will enable Carrier Calculated Shipping…
How does the App quote my Aramex shipping prices in my store?
The API connects your Aramex account to your Shopify account. This means your negotiated rates come from your Aramex account.
How do I install Aramex on my shopify?
Log into Shopify: Access your Shopify admin panel. Go to the Shopify App Store: In your Shopify admin, click on Apps in the left sidebar. Click on the Shopify App Store button to open the app marketplace. Search for Amarax: In the Shopify App Store, use the search bar to type Amarax and press enter. Find the Amarax App in the search results. Select the…