For synchronizing Orders between Joovii WP Sendle Plugin and Joovii Sendle WebAPP, it is required that your WordPress server is open to handle external request. If the WebAPP finds it difficult to communicate, you may see a highlighted message “Plugin/Webapp Bridge Error” appearing on your Home Page like this ..
You will also see similar message within the Plugin’s settings page as shown below.
There are couple of ways that single order or multiple orders in your Woocommerce Store are synchronized with WebAPP.
⦁ You can import all orders from WooCommerce store from inside your WebApp. Goto Home Page in your webAPP. Now click on “Click Here to reSynchronize” as shown in the Image below.
If there is any problem in the communication between Joovii WP Sendle Plugin and Joovii Sendle WebAPP ( as discussed in the beginning of this article ), you may get an popup message to know about this problem.
Such errors prevent Order synchronization between Joovii WP Sendle Plugin and Joovii Sendle WebAPP.
⦁ We have a third option to export bulk orders from WooCommerce Store to WebAPP.
⦁ Click on “Joovii Sendle Settings” on your left panel.
⦁ In the right Panel, click on “Bulk Order Export to Web App” link
On the next page, you need to click on “Start Export” button to start the Export.
Important Announcement: Sendle Services
Sendle has announced that they will halt all new parcel pickup and delivery bookings effective January 11, 2026. Consequently, no bookings will be accepted through the API or dashboard, and the direct Shopify Shipping integration is expected to be removed. Joovii has a range of app integrations for other carriers and are ready to help you continue shipping.
For merchants who prefer pickups, we recommend switching to carriers such as Aramex, Couriers Please or Team Global Express. If you would like introductions to account representatives at any of these carriers, we would be happy to facilitate that connection. Our Multi Carrier App, which supports shipping with Aramex, Couriers Please, Auspost (My Post Business and eParcel), DHL, and Team Global Express, will be a valuable tool during this transition. You can access the app here: Multi Carrier App.
For merchants currently using our Sendle App with other carriers enabled, you can continue to book shipments with those carriers.
If you would like to discuss your options over a call, our team can outline the benefits of each carrier in a meeting. Please schedule a time using the link here: Book a Meeting
