Installing or upgrading this extension will make changes in your database, so it is best to have a backup of your database before proceeding.
Requirements
min PHP 5.3.x
Magento CE > 1.7.0.2
Step-by-step guide
Follow these steps to install the extension.
Disable Compilation
In the Magento admin panel, go to System >Tools > Compilation. In case Compiler Status is “Enabled”, click on the Disable button. In case the status is disabled you can skip this step. (see Fig1.1)
Using a FTP client, upload the content of the extension directory to the store’s document root, so that the app directory in the extension folder merges with the app directory on the server. If asked to replace any files, select “Yes”.
Clear the cache
In the store admin panel, go to System > Cache Management and press Flush Magento Cache button.(see Fig 1.2)
Fig 1.2 Flush Magento Cache
Troubleshooting
I don’t see sendle shipping extension in the shipping method in the admin.
Please verify that you have turned off compilation. If compilation is off, make sure you have uploaded all the files in the store’s web root.
I get 404 when trying to access the feed’s admin.
Logout & Login back into the shop admin panel to refresh admin permissions that allow access to the new installed section.
My site is broken.
Our extension is significantly modularised and we have never yet seen it break any site when it’s fully uploaded and compilation is off. If your site does break, try reverting from a backup and contact us for support through http://joovii.com/help
Uninstall
Most of the times, you don’t really have to completely remove the extension, you could just disable it from: app/etc/modules/Joovii_Sendleapi.xml
If you do want to completely remove this extension, open a shell console to your server and run shell/jooviisendle_uninstall script. This script will attempt to remove all extension files and also cleanup your database. Alternatively, you could manually remove all files from your server, by following the archive structure to find out where files are located on your store.
Sendle has announced that they will halt all new parcel pickup and delivery bookings effective January 11, 2026. Consequently, no bookings will be accepted through the API or dashboard, and the direct Shopify Shipping integration is expected to be removed. Joovii has a range of app integrations for other carriers and are ready to help you continue shipping.
For merchants who prefer pickups, we recommend switching to carriers such as Aramex, Couriers Please or Team Global Express. If you would like introductions to account representatives at any of these carriers, we would be happy to facilitate that connection. Our Multi Carrier App, which supports shipping with Aramex, Couriers Please, Auspost (My Post Business and eParcel), DHL, and Team Global Express, will be a valuable tool during this transition. You can access the app here: Multi Carrier App.
For merchants currently using our Sendle App with other carriers enabled, you can continue to book shipments with those carriers.
If you would like to discuss your options over a call, our team can outline the benefits of each carrier in a meeting. Please schedule a time using the link here: Book a Meeting